Privacy Policy
This Privacy Policy explains how Silentcore Atelier (“we”, “us”, “our”) collects, uses, and safeguards personal information.
1. Scope
This Policy applies to our website, learning materials, and communications. It does not cover third-party sites linked from our pages.
2. Data We Collect
- Account data: name, email, password (hashed), preferences.
- Transaction data: selected courses, payment confirmations (processed by third-party payment providers).
- Usage data: pages visited, device info, approximate location, cookie preferences.
- Support messages: content you send via forms or email.
3. How We Use Data
To provide access to courses, personalize your experience, process payments via providers, communicate about updates, and maintain security and fraud prevention.
4. Legal Bases
We rely on contract (to deliver services), legitimate interests (to improve and secure services), consent (for optional communications), and legal obligations (record-keeping).
6. Your Rights
Depending on your region, you may request access, correction, deletion, portability, restriction, or objection. Contact us to exercise your rights.
7. Security
We implement administrative, technical, and physical safeguards, including encryption in transit, access controls, and regular review of practices.
9. Retention
We keep personal data only as long as necessary for the purposes described or as required by law. When not needed, we delete or anonymize it.
10. Contact
For questions or requests about this Policy: [email protected] or +1 (415) 555-0198.